When the chips are down

To find out what happens behind the doors of one of the world’s most recognisable technology brands, we spoke to Anthony Moglione, a business and systems analyst at Intel to see what makes him, and the company, tick.

Name:  Anthony Moglione
Age:  25
Job: Business/Systems Analyst at Intel
Education:  A-levels, Business studies and IT/ degree in Business Information Systems at Liverpool John Moore’s University.

Your job title has both a strong business and technical aspect. Does your job involve both aspects?
I was recruited as a business analyst, but I do a lot of systems analyst work at the same time. Although it’s not my core competency, I have to have an understanding of the technology background.

How long have you been at Intel?
I’ve been employed here for 2 ½ years, but was on a 13 month placement before then as part of my university course.

Can you tell us a bit about your degree course? (in Business Information Systems)
It bridges the gap between the business and the IT world…they both speak different languages and we try and sit in the middle. Depending on what project we’re working on, we may have to work on some development but on the larger projects we leave that to the specific developers.

What specific development have you worked on?
Can you tell us a little about the Enterprise Management project?
We have an enterprise application for our order management and everything else. We make sure we can do all our order management on that system and we’re moving  over to a newer system.

Is your job customer facing?
It’s internally customer facing, our stakeholders are our internal business representatives…internal customers essentially. Some people in my job role would have external customers but I don’t’ have that opportunity.

What do you particularly like about your job?

It’s about working with the world, essentially. We have many different time zones and cultures within the project. We have our ‘true’ systems analysts who work out of the Indian development centres and we have the US who tend to lead on this kind of project. We [also] have the geo-specific requirements of that project, so you work with a vast group of stakeholders who you need to manage through the transition…you’ve got developers, business analysts, systems analysts , customers…it’s having that on a large scale and world-wide.

What kind of different requirements do you get from different geographical areas?
It’s more to do with the fulfilment models that we have….it’s about how to we get the product to the customer. Depending on where you are it’s a different effort. I’ve been involved with the tax base so, as you can appreciate, tax is different around the world. I‘ve been trying to figure out what the tax processes are in Europe and the rest of the world.

 What do you think your next project will be?
That’s a good question. I’m not 100 per cent sure, because the project I’m working on now will take another year to a year and a half before it’s landed. The environment will change by then. What I do know is that – due to the management support that we have – the options and scope we have is vast if we want to move. You generally get the support that you need.

The business you’re involved with is incredibly fast moving…how do you keep up?
I do have an interest in keeping up with what’s happening in the industry by looking at news, blogs and online research, but we also have organised sessions where we can look at product roadmaps. We can see what’d coming in the future.

That must be very exciting…
It’s definitely one of the advantages.

Do you ever think you’ll move away from this kind of industry?
I’m very happy where I am…the industry is very progressive and will be for the foreseeable future. Even during a recession we’ve managed to bounce along…it’s an industry that’s going to be around for a long while. Yes, my skills as a business analyst are transferable, but I’m happy where I am.

What’s the best thing about your specific job?
The job and all the skills are fully transferable…and the industry is going to be around for a long time. It’s constantly changing and re-energising itself. If you look at Intel, we’re getting into new areas like schools and into healthcare…we’re changing what the future should be.

What do you like to do outside of work?
I love socialising… there’s a great network here. There are lots of recent college graduates here that you can get to know.